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Frequently Asked Questions

I have purchased the program, what's next?

Getting started

My serial number is invalid


How do I fix it?

I have purchased the program but it keeps on asking me to register

Activation Guide

What is TotalCare or Live PC
Support

What does this mean?

Where is my Order confirmation email?

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What payment methods do you accept

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I have lost my serial number or I want to reinstall my software

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Why is my payment being declined/ or delayed

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I am seeing an error message when I run the program

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I need further help or live PC support?

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